Privacy Policy
Car Hero Survivor IO · WKos
Effective and last updated: October 12, 2026
About this policy
This policy describes how Car Hero Survivor IO (Android package com.wkos.car.hero.survivor.io), its website and support handle information. The services described below process data when their features are used. Processing depends on the enabled services, your region, device settings and applicable privacy choices.
1. Who is responsible and how to contact us
WKos is the developer responsible for Car Hero Survivor IO and for the information we handle to provide support. For privacy questions or requests, email wkos.studio@gmail.com with the subject “Car Hero — Privacy”.
2. Game progress and preferences
The game stores progress, garage upgrades, game resources, preferences and purchase entitlements locally on your device. Purchase records include a transaction fingerprint to prevent duplicate delivery of items. These records help the game resume progress and remember purchases.
Local data remains until it is reset or cleared. Android backup settings may preserve or restore app data independently of WKos. Clearing local data may lose progress; completed consumable purchases may not be recoverable. The game does not require a separate WKos account.
3. Website and support information
This game's web pages do not include advertising pixels, third-party analytics, sign-up forms or tracking cookies. They are hosted by GitHub Pages. GitHub logs visitors' IP addresses for security, under its Privacy Statement. Following an external Google Play or provider link lets that provider process information under its own policy.
If you contact support, WKos receives your email address, any name you provide, your message and any attachments or diagnostic information you choose to send. We use this information to answer you, investigate problems, handle privacy requests and protect against abuse. Our support mailbox is hosted by Google's Gmail service; see Google's Privacy Policy. Do not send passwords, full payment-card details or unrelated sensitive information.
4. Services and the data they process
The following describes processing when each service is enabled. The exact data depends on its SDK version, permissions, feature configuration, region and privacy choices. A reference to a service below does not promise that every feature it offers is included in the game.
| Service | Data and purpose |
|---|---|
| Google AdMob / Google Mobile Ads Advertising | IP address (which may be used to estimate general location), advertising or app/device identifiers where permitted, ad views and interactions, device/app information and diagnostics. Used to deliver and measure ads, limit repeated ads, diagnose delivery and prevent fraud. Personalized advertising depends on the applicable consent and settings. SDK data disclosure; Google privacy. |
| Google Analytics for Firebase Analytics | App-instance identifiers, advertising IDs if enabled, device/OS/app information, sessions, usage, configured gameplay events and coarse location derived from masked IP addresses. Analytics can also record purchase events with product identifiers, names and prices. Used to understand gameplay, progression and service quality. Advertising measurement or audience exports apply only if those integrations are enabled and disclosed. We do not intentionally send names, email addresses or messages as analytics event values. Firebase privacy and retention information; Analytics SDK disclosure. |
| Google Play Games Services Profile sign-in | Game-scoped player identifier and the gamer-profile information needed for sign-in, such as display name and avatar if used by the integration. Used to authenticate your existing Google Play Games profile when available. You can play as a guest without a Play Games profile. Google also collects SDK analytics and diagnostics to maintain and improve Play Games Services. WKos does not receive your Google password. Sign-in does not itself imply cloud saves, multiplayer or a separate WKos account. Play Games data disclosure; profile privacy settings. |
| Unity IAP / Google Play Billing In-app purchases | Product identifiers, purchase tokens/receipts, transaction status and entitlement information, as needed to process, verify and fulfil purchases and prevent duplicate grants or fraud. Depending on the enabled Unity IAP 5.4+ service features, player, installation and session identifiers, device information, country, crash/diagnostic/performance data, and an email address where a commerce feature requires it may also be processed for commerce functionality and service analytics. Google processes payment details; WKos does not receive full payment-card details. Actual prices and availability are shown by Google Play. Unity IAP privacy; Google privacy. |
| Unity LevelPlay / ironSource Advertising mediation | If enabled, advertising identifiers where allowed, IP/general location, device/app information, ad interactions and diagnostics may be handled for ad selection, measurement, performance and fraud prevention by Unity/ironSource and the configured ad networks. The configured networks and required privacy choices are identified in the applicable consent interface. Each network processes information under its own privacy policy. Unity / ironSource player privacy; ironSource data disclosure. |
5. Sharing, legal bases and privacy choices
We share information only with the providers needed for the enabled functions described above, to respond to you, or when required by law or to protect legal rights. WKos does not sell support messages or use them for advertising. Advertising providers may use their data for advertising and measurement under their policies; where applicable, you can opt out of personalized ads and of processing treated as sale or sharing under local law.
Where applicable, we rely on providing the service you request for gameplay, support and purchases, legitimate interests for necessary security and service improvement, legal obligations for required records, and consent for processing that requires it, including certain analytics and personalized advertising. Required consent must be obtained before that processing starts. You may withdraw consent through the privacy controls offered in the game or contact us; withdrawal does not invalidate earlier lawful processing. Android and Google account settings also provide advertising and profile controls.
6. Retention, deletion and your rights
Request deletion
- Email wkos.studio@gmail.com with the subject “Car Hero — Privacy deletion”.
- Identify Car Hero Survivor IO and describe which information you want deleted. Include only the information needed to locate the records; never send your password or full card details.
- We review your request, delete WKos-held support messages and attachments where applicable, and route requests for data processed on our behalf to the relevant provider when records can be identified. We explain any legally required retention or information we need to complete the request. Provider-controlled Google account, Play Games and transaction records are managed through those providers’ privacy controls.
Local game data stays on your device until it is reset or cleared. Use Android Settings → Apps → Car Hero Survivor IO → Storage → Clear storage to remove local progress and preferences; this loses local progress. Manage any Android backups separately. Clearing local data does not automatically erase records held by Google or other enabled providers.
Support messages are kept while needed to address your request, follow up on the issue or establish, exercise or defend a legal claim, then deleted when no longer needed. We retain records required by law for the legally required period. You can request deletion sooner by emailing wkos.studio@gmail.com. We will explain any information that must be retained and the reason.
Analytics retention is governed by the configured Firebase/Google Analytics retention setting; advertising, store transaction and profile records follow each provider's policy and applicable law. Unity IAP 5.4+ service retention and developer-mediated access/deletion procedures depend on the features enabled. See Unity IAP 5.4+ data and retention details. Google Play Games data can be managed or deleted through your Play Games profile; Google purchase history and legally required transaction records are controlled by Google.
Depending on your location, you may request access, correction, deletion, portability or restriction of personal information, object to certain processing, withdraw consent and complain to your local data-protection authority. Contact us without sending unnecessary identity documents. We may request the minimum information needed to verify the request and locate the relevant records. The game does not require a separate WKos account; contact us about data we hold, and use the provider controls for your Google account.
7. Security and international processing
We limit access to support information and use the protections of our hosting and email providers. The listed SDK providers document encrypted network transport. We use HTTPS for network communications. No storage or transmission method is perfectly secure. Google, GitHub and Unity may process information outside your country under their published safeguards; their linked policies explain the relevant arrangements.
8. Age and children
The Google Play target audience is adults aged 18 and older. This is an audience choice, not an announced store content rating. The game is not intended to solicit children's personal information. If you believe a child has sent us personal information, contact us so that we can investigate and delete it where required.
9. Changes
We will update this policy and its date when practices change. Material changes and any new consent requirements will be communicated before the changed processing begins. Read the game's privacy controls and Google Play Data safety information alongside this policy.